SHIPPING POLICY

Welcome to Hellstars Clothing. This Shipping Policy outlines how we process and deliver your orders.

1. SHIPPING LOCATIONS
We proudly offer worldwide shipping, with a primary focus on customers in the United States (USA).

2. SHIPPING OPTIONS & DELIVERY TIME
We provide the following shipping options:
. Standard Shipping: Delivery within 5 to 7 business days
. Express Shipping: Delivery within 2 to 4 business days

Delivery times may vary slightly depending on your exact location and external carrier factors.

3. ORDER PROCESSING TIME
. All orders are processed and handling is completed within 1 to 3 business days after payment confirmation.
. Orders are not processed or shipped on weekends or public holidays.

4. SHIPPING CONFIRMATION & TRACKING
Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your shipment status in real time.

5. CUSTOMS, DUTIES & TAXES
For international orders outside the United States, customers may be responsible for any customs duties, taxes, or import fees levied by their local government. We are not responsible for delays caused by customs processing.

6. DELAYED OR LOST SHIPMENTS
If your package is significantly delayed or appears to be lost, please contact our support team immediately at [email protected] so we can investigate with the shipping carrier.

7. INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately before the order is dispatched.

8. DAMAGED PACKAGES
If your order arrives damaged during transit, please contact us within 48 hours of delivery with clear photos of the damaged packaging and item.

9. CONTACT INFORMATION
If you have any questions regarding our Shipping Policy or need assistance with your shipment, please reach out to us:

Brand Name: Hellstars Clothing
Email: [email protected]
Phone: +1 704-963-1425
Physical Address: 3930 3rd Ave, Apt 1007, Bronx, NY 10457, USA
Website: https://hellstarsclothing.us